1 hour ticket response
We are dedicated to supplying a fast and proper reply to every ticket posted by a client. Our competent client service staff members will examine your request and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all customer support tickets. Actually, our average customer support ticket response time has proved to be twenty minutes.
A Premium–Quality Client Support Service
We have a team of web hosting support professionals who will be happy to respond to all your questions every time you are in need of assistance. The vast majority of our help desk support staff members have lots of years of experience in the Linux cloud web hosting packages arena, which implies that you can always rely on rapid and adequate answers to your concerns.
An Easy–to–Navigate Help Center Section
In the Web Hosting Control Panel you can find an intuitive Help Center section where you can find quick tips on how you can use our hosting services. You can get the answers to your queries in the F.A.Q. section, see more tips in the web hosting account management articles or watch the instructional video tutorials.