Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Hosting Control Panel you’ll find an in–depth Help Center section featuring lots of how–to articles and frequently asked questions. They are answered by our support team of proficient technicians. Simply fill in your question and our clever system will return the most appropriate answer.

  • Top quality support service

  • Instructional Videos

  • For those of you who would rather learn how to handle a regularly encountered problem by watching a tutorial video clip, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the instructional video clips are brief and easy to comprehend. They offer step–by–step demonstrations of various web site administration tasks.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 support service and a 60–minute response guarantee. Our skillful customer service technicians will be at your disposal 24/7/365 to respond to your questions and to troubleshoot any issue that you may stumble upon. Simply submit a support request from the Help section and we will respond without any delay at all.