A 99.9% Server Uptime
We have built our cloud web hosting platform using dependable hardware components and significantly modified software. Our system administrators have installed a modified version of Security–Enhanced Linux on each of our physical machines in order to guarantee optimal protection and reliability. We’ve installed several DDoS protection devices together with highly efficient firewalls to make sure our network is invincible and safe.
All our Linux cloud web hosting packages packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is crucial that you also build your own network architecture. For this reason, we set up a custom internal network in each one of our data centers. Based on top–class Juniper routers and switches, our internal network allows for incredibly fast data transfer rates and is fully redundant.
As a result, you can enjoy a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter and in our Australia located datacenter, regardless of which web hosting solution you’ve selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not very pleased with our hosting services, or if you consider them inadequate, or if you decide that you need to have a Linux VPS hosting packages instead of a cloud hosting package – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain full control of your domains even if you close your account with us.
24/7 Technical Support
In case you operate a web hosting firm, your customer service technicians are of key importance. That’s the reason why we have conscientiously selected a very proficient team of customer service technicians, each with lots of years of experience behind his back. With their help, we offer 24x7 support with each of our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All tech support tickets are answered in less than 60 minutes and our average response time is below twenty minutes!