Lots of people who start using their first web hosting account, or switch companies, often have queries in regards to how certain things are completed or experience difficulties when setting up different things like emails, site settings, etc. That is why, many web hosting companies have compiled documentation with frequently asked questions and issues so as to help their clients receive information quickly and seamlessly. Consequently, the client service staff can concentrate on real problems that certain clients may be encountering, since the solution for the smaller things will already be available online and clients can fix them without having to contact the help desk staff. Having in-depth documentation is essential, especially for new customers with no experience at all, as the hosting service entails multiple features and many individuals can become baffled about what to do. A good information repository can both help you perform the operations that you wish and get to know how the web hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting packages that we are offering include an elaborate knowledge base where you can find all you should know in regards to your hosting account. Regardless of whether you want to create a new database, to redirect a domain name by means of an .htaccess file or to create an e-mail account on your desktop computer or cell phone, you can just check our step-by-step help articles and all the information that you need will be there. When you open a particular section of the Hepsia hosting Control Panel, you will see articles that are associated with the functions that can be accessed through it. In case you’d like to see the complete archive of articles and get acquainted with all the functions that Hepsia offers, or only to read generic information about the hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to cover any issue that you may possibly bump into, but if you don’t find the info that you are looking for, you can always touch base with us, as our technical support engineers are working 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled a comprehensive online knowledge base for all our present and potential clients, so if you order a semi-dedicated server plan through our company, you’ll be able to find any information that you are looking for at any moment. We’ve got tons of educative help articles, which will help you better understand what’s going on in your account – "What is PHP?" and "What are file permissions?" are simply 2 examples. Our comprehensive guides will help you do anything you wish – extract the contents of an archive, import a database, forward a domain name, and so on. Also, we’ve also got troubleshooting guidelines, which will enable you to find out what induces a given problem and the likely solutions for it. If you are not able to send email messages or your domain name returns an HTTP 500 error message, for instance, you can refer to our knowledge base and resolve the problem instantaneously. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.